Warranty Information - Xtreme Angler Series 60 Day Manufacturer's Warranty
FX’s ‘ONE STEP ABOVE’ 60 DAY GUARANTEE AND LIFETIME REPLACEMENT POLICY
60-DAY MANUFACTURER’S GUARANTEE
We guarantee our rods to be free from manufacturer defect's for the initial 60-day period for the original purchaser only. We extensively test our rods at both the factory and in the shop prior to shipping out. We boast a less than 1% manufacturer’s defect rate, and those are found prior to getting to the customer. If there ever is a defective rod that makes it to a customer, it will show itself on the first fish, first hook set, and on the first trip out. If a rod were to break during the initial 60-day period from purchase date, and the customer feels it was a manufacturer’s defect, we will be glad to inspect the break and replace, free of charge, if it is deemed a defective rod. Only Charge to you would be the Shipping back to you. Estimated $25
***VISIBLE PROBLEMS CAUSED IN SHIPPING MUST BE REPORTED IMMEDIATELY, WITHIN 48 HOURS OF DELIVERY, AND WILL BE HANDLED APPROPRIATELY UTILIZING OUR SHIPPING INSURANCE PROGRAM AT NO COST TO THE CUSTOMER***
HOW TO FILE FOR YOUR 60-DAY MANUFACTURER’S DEFECT GUARANTEE
- Cut the split out with the model number showing, (section between the rear grip and the butt of rod).
- Cut off 6 inches below and above the break area
- Mail in all three pieces to:
FX Custom Rods Warranty Dept
4460 Sirrocco Lane Southwest
Lilburn GA 30047Include the following items:
- Dated proof of purchase. If purchased directly from FX, we will have this on file.
- Fill out the warranty claim form at the bottom of this page.